The overall rating of the company is 2.2 and consumers are mostly dissatisfied. This will have to be fixed and oh the front slide that was fixed in Aug of 2016 they replaced gear box AND motor. Photo source:Highland Ridge Highland Ridge RV is recalling 74 model year 2019 Mesa Ridge Lite 2804RK and Open Range Ultra Lite 2804RK … We had to replace the mattress immediately because we found it uncomfortable. Thank you all!!!!! The company management essentially told me that it what it is and while they will cover it until the warranty runs out (a year) and then I am essentially on my own. Living in an over 2000 sq foot home to the Roamer was a breeze for the transition. Never buy from a company that will not stand behind their product. So will this be another summer of cancelled plans? Other than that and the kitchen sink assembly being a horrible design the trailer is not bad. Open Range is a fairly new manufacturer and one that focuses exclusively on towables. 12. This is a list of repairs and the cost to overcome the repairs. The slide floor has separated in my 3 year old unit and they refuse to even help with costs of repair. 5: bathroom sink, l believe hot water line has a leak somewhere as every morning we dump the small tupperware bowl. Dealer also cut perfectly good wire in underbelly trying to figure out why he wasn’t getting power then after he cut cords to water pump and got power he realized he didn’t run it to inverter box! We loved the RV which was perfect for our extended trip. We paid over $60k for this Open Range and would love to just return it and buy something else from another RV Dealer. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. Caulking around kitchen and bathroom sinks redone as water was leaking down underneath into cabinets 23. We added a 3rd ac/heat pump so we are never got or cold. This is a first for us. Propane tank tray had to be sanded down and repainted as it was rusting before end of the 1st season - COMPLETED BY OWNER 11. The 2 Air Conditioning units keep it cool in the hottest weather and the furnace heats it up very quick and than we use the heated fire place to maintain the temperature. It is too bad the trailer was junk. There is no water damage,no leaks. ", "Looks like Open Range is a good brand. Now This weekend we have just returned from a trip weekend trip just an hour away. Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty … Have a 2013 Roamer Residential model 430 Have NEVER had one single issue mechanically (knock on wood!) The truck RV combo tows through the mountains flawlessly and without reservation i would keep this unit for years if my health allowed. We were told the flooring was 11/2 inches thick. Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty … Awning arm snapped missing my head by 1/4 inch and with such force it bent the arm elbow sideways 2 feet touching the dining Rm window! Open Range Rv ranks 537 of 4296 in Dealers category. The inside liner is cracking. Bunkhouse area is great for kids , a private office, or a second bedroom for adults along for the trip. The second A/C kicks the breaker regularly as well. Heater didn’t work day 1! Buyer Beware! Lots of storage and the propane has 4 easy to fill/exchange tanks. However, that was short-lived. 4 of the recess ceiling lights have gone out. Entry door recently discovered to be warped .. not sure if this was "repaired" or "replaced" .. had better have been replaced 7. All around great bought new in 2016, pulls real good, backs with ease floor plan is good heat & air, refrigerator do a good job. I will also be filing a complaint with the BBB regarding this product. We previously owned a Forest River Flagstaff camper and never had one issue until we had the camper for 12 years. Then he spliced the ruined unnecessarily cut water pump wire back together ! Which we did for 6 years. sealed this & hoping it's the problem though the interior wall could now be holding water? ", "Stay away. Unit is 7 years old now and we've never had any issues. Great floor plan, lots of room in the living area for guests, love the kitchen island with bar stools so people can visit while youre preparing meals, roomy bedroom, love that the living area can be closed off from the bathroom and bedroom area, all that, and a cozy electric fireplace for chilly evenings! ", "Stay away". This camper is ready for an all around camping season or to live in year round. Of course. Then in 2019, the Power Tongue Jack needed to be replaced. Ready to downsize to a smaller unit and are definitely looking at Open Range again. Many good memories can be made in a comfortable coach, like this one. Back the Open Range 318RLS, we love the space with the big slide outs extended, large high shower cubicle, great TV location, tons of storage, airy and bright open window views, awesome kitchen design layout and all round quality cabinet construction. We was able to purchase the fifth wheel hitch from them and they stopped us from making a big mistake and told us what needed to be done before the RV would be Ridge Quality Motors. They confirmed and helped push it in. Second bath and doorway make it very useful when camping or in an RV Park. 2500 to 3000 dollars to replace the floor in the slide. I just hope that a few people will read this review and take highland ridge/open range off their list of RV's. Plenty of closet space. Because clearly they only care about making money over selling something that should last more than three years. The problem for us being in our later years of life it causes us to trip and fall. Awning and lights are real good would like to know lengh of awning. It has also tore up and needs fixing as well. Most repairs were covered by the two year warranty and my dealer was good enough to order parts then I could bring the trailer by for installation (if not the trailer would have been in shop more than on road). The unit has been disappointing because we have discovered several leaks around the windows. So much room and 3 sleeping areas work for us as both our daughters are married. Open Range Rv Rv (69 reviews) 2011 Open Range Rv 427 Bhs Rv (4 reviews) 2014 Open Range Rv Roamer Rv (3 reviews) How would you compare Grand Design Rv vs Open Range Rv? The flush option for the holding tanks allows for a thorough cleaning when packing up. How does that even make sense? O e can sleep I the "den" and close th door. Highland Ridge does not stand by the product it manufactures. Exterior molding at the front of the trailer came apart from the lower cowling and had to be fixed by dealership 9. The large slide out had a design flaw that lead to the floor rotting in one corner. Thankful I bought the extended warranty because I have used it every year except 2016, while it was in storage for a year. It’s perfect! THE CAVEAT TO THIS IS THAT IT IS/WAS A BRAND NEW TRAILER, NEVER OWNED, SOLD AS NEW, TRAILER. Outdoor kitchen cargo door hinge broke free from the frame and complete door assembly had to be replaced under warranty 6. There is lots of storage inside and out. We bought the RV with the thought of going full-time. just push them out. Refrigerator motherboard went out. We had one minor warranty issue with the fireplace needing to be replaced . These should not be issues on a product less than 5 years old. My 9 year old boy could’ve fixed it better! I essentially took that as they don't care, as should you. After only 8-9 months of ACTUAL use, entire suspension, springs, axles and brake covers are showing signs of surface rust and will have to be sanded and sprayed - hopefully the frame we can't see isn't doing the same thing Our 2yr frame warranty is up in Jun of 2018 and can't even imagine what troubles we are going to have after that when we don't have any dealership/manufacture coverage for frame .. thankfully we purchased the extended warranty for the system related parts but in all honesty, we are going to take pictures in the spring and try and ditch this unit. Right side dinette back came apart from the wall of the trailer - REPAIRED BY OWNER 18. Plenty of storage. This was one of the first RV’s we had looked and and nothing else measured up. Open Range Rv was first mentioned on PissedConsumer on Feb 07, 2012 and since then this brand received 175 reviews. Recent recommendations regarding this business are as follows: "Make sure that your warranty covers manufacturer defects in the FLOOR in addition to the other provisions. We also purchased the extended warranty for this RV. Parents get their private master and kids get the bunk house. Things I didn't even know about. This company doesn't care about its product or customers. Browse Open Range RVs. We have owned several RVs and NEVER had this type of problems. First of all the trim around the slides falls off. Well I have found out from experience that this is NOT the case. This trailer has a great floor plan which is why we selected it. The cabinetry in the trailer was fantastic. The Open Range 3X 427 BHS has a fantastic layout with ton of storage. Purchase another propane tank. This camper is very spacious with a lot of storage and room to incite for family and friends over for a fun time camping. The floor plan was great. I owned and traded this unit to [dealer] OKC and should you like/want a true evaluation of it, you can contact me at this email address... jamesbibbee54@hotmail.com. Lucky we were in it. I tell everyone I know about how awful the quality is. Once you purchase the RV and service takes over is when the problems begin. Find the best companies in Dealers category: Jayco and Open Range Rv, Jayco vs Forest River, Open Range Rv vs Keystone Rv away Chat Email Call 1-623-979-8585 I would never buy a camper from Browns. Last year the AC and the refrigerator both went out, so the next owners are really getting new updated products. Sort of peeling. After three years of traveling just in the spring and summer the floor has develop soft spots. It was installed a inch too far over so it snapped randomly at no fault of ours! The other axle caught fire 1000 miles later and was replaced at the factory with an axle that was too small. 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